Description:

This course covers various aspects of IT Product Management, CBS Functionalities, Alternate Channels, YONO platform utilization, CRM strategies, and Digital Banking Technologies. Participants will gain a comprehensive understanding of how to effectively manage IT products in the digital banking landscape.

Key Highlights:

• IT product management
• Alternate channels in banking
• YONO platform usage
• CRM strategies
• Digital banking technologies

What you will learn:

• Understanding IT product management
  Learn the fundamentals of managing IT products in the digital banking sector.
• Exploring alternate channels in banking
  Discover the different channels available for banking services in the digital age.
• Maximizing YONO platform benefits
  Optimize the YONO platform for enhanced banking experiences for customers.
• Implementing effective CRM strategies
  Develop and implement customer relationship management strategies for better engagement.
• Adopting digital banking technologies
  Embrace the latest technologies in digital banking to stay ahead in the industry.